What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not displaying on site; getting error instead

    Asked by promas on October 03, 2011 at 02:50 PM

    I embedded one of our forms into our Wordpress-based site using the "Wordpress" option. When viewing the live page, I got this error where the form should be:

    v8_build_source.js:49: Error loading file load( V8Config.CACHEPATH + form_id + '.js' ); ^

    Let me know if you need additional information, such as the form ID, etc.



    Page URL:

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    JotForm Support

    Answered by abajan on October 03, 2011 at 03:11 PM

    Instead of using the short embed code provided by the Embed Form Wizard when its WordPress button is clicked, try embedding the iFrame version instead and follow two of the instructions given with the other code:

    1. On a WordPress "Add New Post" page, click on "HTML" tab above post textarea.
    2. Copy form code above:
    3. Paste [the iFrame code] into the HTML textarea.

    Please let us know if this helps and if there's anything else form related with which you need assistance.

    ~ Wayne

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    Answered by craigbooth on October 03, 2011 at 03:38 PM

    I have been using Jotform for ages and is a superb system. However tonight I am getting the same problem as above when embedding new forms into Joomla. Is there a system problem?

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    Answered by Oranjerun on October 03, 2011 at 03:43 PM

    Paste the iFrame code into the HTML textarea is a solution!!!

    I tried it, and it works.



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    Answered by AllSaints_ATL on October 03, 2011 at 03:53 PM

    That worked. Thanks!

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    JotForm Support

    Answered by abajan on October 03, 2011 at 05:11 PM

    You're welcome, AllSaints_ATL.

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    JotForm Founder

    Answered by aytekin on October 04, 2011 at 05:07 AM

    We are sorry about this V8 problem. It was fixed yesterday. Thank you for your patience.