What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I could not login to my JotForm Account

    Asked by Jenny Capella  on December 23, 2014 at 04:31 PM

    Hello,

    I just tried to log in to my account.  I could have sworn my tech people signed me up with Jotform but I cannot find it.  Can you assist me?  I tried retrieving my password/user but it says I don't exist.

    Thank you!  Jenny Capella

    JotForm find my account
  • Profile Image

    Answered by val on December 23, 2014 at 04:58 PM

    Hi Jenny,

    Sorry about that.

    I've checked your email address and its appear that there is no registered account using this email address "jenny@jennycapella.com". Could you please share us your username so that we can better assist you.

    Thanks.

     

  • Profile Image

    Answered by Jenny Capella  on December 23, 2014 at 05:10 PM
    capaurige

    Jenny Capella
    Bestselling Author of Your Dream Team: How to Start and Run a Mastermind Group
    Trusted Advisor to Key Influencers
    (206) 501-7737
    www.jennycapella.com
    http://www.linkedin.com/in/jennycapella

    "You must be the change you wish to see in the world."
    --Gandhi--


    ...
  • Profile Image

    Answered by Shadae on December 23, 2014 at 05:25 PM

    Hi Jenny,

    Unfortunately, I am not seeing an account associated with the username that was provided. It does not appear that an account was created using your email address or desired username.

    You can feel free to create one at this time as that username is available.

    Thank you.

  • Profile Image

    Answered by Jenny Capella  on December 23, 2014 at 05:50 PM
    Ok, thank you for checking for me. I guess my tech guys told me about it rather than me signing up.

    I really appreciate your responsive, helpful service and I’m sorry to have bothered you!!
    Thank you again, Jenny

    Jenny Capella
    Bestselling Author of Your Dream Team: How to Start and Run a Mastermind Group
    Trusted Advisor to Key Influencers
    (206) 501-7737
    www.jennycapella.com
    http://www.linkedin.com/in/jennycapella

    "You must be the change you wish to see in the world."
    --Gandhi--


    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on December 23, 2014 at 06:40 PM

    Hi Jenny,

    Thank you for taking the time to update us on the status.

    You can actually also just easily signup for an account using your email account.

    Use this link http://www.jotform.com/signup and use your email.

    Contact us anytime for any assistance you need.

    Regards,