What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some forms were in trash folder?

    Asked by hossen52 on December 23, 2014 at 05:43 PM

    How would some of my clients contact forms end up in the trash? I was at a client today and was pretty embarrassed when the contact form came back as disabled!!!


    I found it and several others in the trash!

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    JotForm Support

    Answered by jonathan on December 23, 2014 at 06:36 PM


    The only way for the forms to be in the Trash folder in your My Forms page is when the form/s were deleted. Deleting the form is a manual action. 

    Have you perhaps have unintentionally have deleted the form? 

    You can restore them also from the Trash folder

    User guide: https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms


    Please inform us if issue persist.