Some forms were in trash folder?

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    hossen52
    Asked on December 23, 2014 at 05:43 PM

    How would some of my clients contact forms end up in the trash? I was at a client today and was pretty embarrassed when the contact form came back as disabled!!!

     

    I found it and several others in the trash!

  • Profile Image
    jonathan
    Answered on December 23, 2014 at 06:36 PM

    Hi,

    The only way for the forms to be in the Trash folder in your My Forms page is when the form/s were deleted. Deleting the form is a manual action. 

    Have you perhaps have unintentionally have deleted the form? 

    You can restore them also from the Trash folder

    User guide: https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

     

    Please inform us if issue persist.

    Thanks.