What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Page won't load to View Submissions

    Asked by sobc on December 23, 2014 at 06:16 PM

    I can load my Jotform account and see my forms but if I try to "View submissions" on any of my forms the page starts to loads and gets stuck. It been this way for a few hours at least. 

    Screenshot
    Submissions view submissions My Forms JotForm jotform account
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    JotForm Support

    Answered by jonathan on December 23, 2014 at 07:37 PM

    Hi,

    We apologize for any inconvenience caused.

    I just checked your account, and so far I could not find any account related issue that could be causing the problem mentioned.

    It is possible that the access issue is just browser related. 

    Please try also clearing your browser's cache and retry again.

    Close the browser and login back to jotform at http://www.jotform.com/login and retry viewing the form's submissions.

    Please let us know if the issue still persist.

    Thanks.