Page won't load to View Submissions

  • sobc
    Asked on December 23, 2014 at 6:16 PM

    I can load my Jotform account and see my forms but if I try to "View submissions" on any of my forms the page starts to loads and gets stuck. It been this way for a few hours at least. 

    Jotform Thread 481562 Screenshot
  • jonathan
    Replied on December 23, 2014 at 7:37 PM

    Hi,

    We apologize for any inconvenience caused.

    I just checked your account, and so far I could not find any account related issue that could be causing the problem mentioned.

    It is possible that the access issue is just browser related. 

    Please try also clearing your browser's cache and retry again.

    Close the browser and login back to jotform at http://www.jotform.com/login and retry viewing the form's submissions.

    Please let us know if the issue still persist.

    Thanks.