What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Google Drive integration not workingAsked by mongaakshay on December 23, 2014 at 11:09 PM
i have a form at http://form.jotform.me/form/42315592887465
which is showing that it is connected to a gDrive as well as G Sheets when i look under integration but somehow the last few entries are not showing either in the G Sheets or Drive...can you pleas check this out?
I cloned your form and integrate it with my Google Spreadsheet and Drive and it works fine. I was able to received the uploaded files as well as the email notification.
Did you change any settings or configuration on your Google Drive? Did you change or delete any columns on your Google Spreadsheets? This kind of issue happens when a setting in Google was changed.
If it is still not working, what you can do is to re-integrate the Google Drive and Spreadsheet.
1. Removed the integration in your form.
3. Log out from JotForm.
5. Close and reopen the browser.
6. Log in to JotForm.
7. Reintegrate the Google Drive and Spreadsheet.
8. Please test if it works.
Hope this helps. Thank you for choosing JotForm.
though i did not make any changes but will reintegration give me the data that has already been uploaded, in the new folder that i create?
Based on my test when I removed and reintegrate Google drive, it created a new folder. Now, the new submissions will go to that new folder. Although, the old folder is still available.
When I reintegrated the Google Spreadsheets, it created another spreadsheet. The uploaded data or entries will still appear on the new spreadsheet.
Note: Please always have a back up of your files or the uploaded files.
Hope this helps. Thank you!