- MousepadDirectAsked on December 24, 2014 at 03:24 AM
Why am i still being charged?
Please call 1-814-657-7706
thank you Mousepad Direct
- JotForm Supportashwin_dAnswered on December 24, 2014 at 08:27 AM
Upon checking your account, I found that you cancelled your premium monthly subscription on October 2, 2014 but upgraded your account again on October 22, 2014 with subscription #S-2GJ148356F2419209.
Please go ahead and cancel your subscription through your own paypal account. Here are the steps to cancel your subscription :
1. Log in to your PayPal account
2. Find the latest payment you have made to JotForm
3. Click on the subscription #S-2GJ148356F2419209
4. Click on the "Cancel Subscription" button.
You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html