What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not found. This form is disabled error message

    Asked by vlsiegyptsurvey on December 24, 2014 at 05:28 PM


    I have created a form and tried to integrate it to WordPres, but all I received was a blank page, I tried to access the form directly, but I found a pop up message saying " Form Not found; this form is disabled ".

    I checked the status of the form, and I confirmed that It is enabled, I even disabled it and re-enabled it several times but in vain ! the same error kept popping up!

    My form is: 

    Best regards, 

    Page URL:

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    JotForm Support

    Answered by Kiran on December 24, 2014 at 05:48 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each JotForm to calculate the probability of phishing activities. I have verified your JotForm and it seems to be normal and clean. I have activated your account and you should be able to use this JotForm now. 

    Please let us know if you need further assistance. Thanks!

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    Answered by vlsiegyptsurvey on December 24, 2014 at 06:07 PM

    Thank you very much for the quick response, it is working now.

    have a good day :)