Editor for textfields is not working

  • zillionstartups
    Asked on December 25, 2014 at 11:23 AM

    Dear Jotform-Team,

    I'm not sure since when it has stopped working, but I am pretty sure it was since the big Wordpress Update. So the Editor for textfields is no longer working. Is there any solution for that?

     

    Thanks,

    Sara

  • Ben
    Replied on December 25, 2014 at 11:44 AM

    Hi Sara,

    Could you please give us the link to your WordPress page where the jotform is located so that we can take a look at and see what could be causing the issue?

    Best Regards,
    Ben

  • zillionstartups
    Replied on December 25, 2014 at 11:52 AM

    Solved it - thanks :)

  • Charlie
    Replied on December 25, 2014 at 12:48 PM

    Hi,

    May I know if there's a specific field in your form that you are having problems? Or are you referring to the editor found in your live form? Or the editor of forms in JotForm editor plugin in Wordpress? If the problem in JotForm occurred after the update, please do re-install the plugin so that it has a fresh installation in your updated Wordpress.

    You can check our Apps section where you can integrate your forms to Wordpress:

    http://apps.jotform.com/search/Wordpress

    Let us know if this helps.

    Thank you.