Jotform Sign Document: Change uploaded PDF file

  • Christian_Lamar
    Asked on January 29, 2023 at 1:14 PM

    I have some changes to my pdf and I would like to update it. Do I have to start the form all other again, or can i replace the PDF, make my changes and leave the same " My Sign Document " in place.

    In other words do I have to start all over just because I want to make edits?


    Jotform Thread 4822159 Screenshot
  • Kris JotForm Support
    Replied on January 29, 2023 at 1:36 PM

    Hello Christian,

    Thanks for reaching out to Jotform Support. Unfortunately, the PDF file uploaded on the Jotform Sign Document cannot be replaced with another PDF file. This means you will need to create a new Jotform Sign Document for the other PDF file that you want to use.

    I've opened a feature request ticket to our Developers to make it possible in replacing the existing PDF file uploaded with another PDF file. This will be an excellent idea and will make it easier to update.

    We may not provide you with an ETA and when or if it's developed depending on their workload, how viable it is, and how many other users also request it. As soon as we get an update from them, we will be the ones to reach out.

    Let us know if there’s anything else we can do for you.

  • S3Air
    Replied on February 1, 2023 at 5:31 PM


  • Brady_William
    Replied on February 6, 2023 at 6:26 PM

    This is horrible. it takes forever to create some sign documents and if the form ever changes we have to completely re do it?
  • Kris JotForm Support
    Replied on February 6, 2023 at 7:32 PM

    Hi Brady,

    Thank you for contacting Jotform Support. I moved your statement to this separate ticket to avoid confusion with the other user who opened this support ticket. I will get there shortly to further assist you.

    Thank you for your understanding.