What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can users save their form if they're only part way through it?

    Asked by Mark  on December 25, 2014 at 03:47 PM

    As my form is long, I'd like clients to be able to click save and come back to it later - is this possible?

    Page URL:
    goldhatphotography.com/wedding-questionnaire

    save form entry continue later
  • Profile Image
    JotForm Support

    Answered by Mike on December 25, 2014 at 04:12 PM

    Thank you for contacting us.

    Yes, we have several continue later options. Here is a basic overview:

    1. An Autofill option that is saving the data locally in a user's browser storage. It means that the form user will need to use the same browser to see their saved data.

    How to Enable Auto Fill Feature

    2. A session based save and continue later method. It is saving the data on our servers in a session format, so the session can be accessed from any place. That method requires two forms.

    How to Save Forms to Continue Later

    3. A form Submission Edit link. The form users can use it in order to edit submitted entries, so this is more like submit and edit later than save and continue later.

    How to Let Users Update Their Form Submissions at a Later Date

    Note, the 1st and the 2nd methods are not compatible between each other, so you can use only one of them on a particular form.

    Please feel free to contact us if you need any further assistance. We will be happy to help.