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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customer was misdirected to support forums

    Asked by Katherine Liden  on December 25, 2014 at 06:39 PM

    Please let me know as soon as possible as I'd like to purchase today.I previously sent you this question but I believe I enterede I entered the wrong email address for a reply

    purchase gift cards electronic gift card
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    JotForm Support

    Answered by Jan on December 25, 2014 at 07:45 PM

    Hello,

    This is the other thread that you are referring to right? My colleague Kade already answered your inquiry. You are right, the email is different that is why you did not receive any reply from us.

    Please check this link: http://www.jotform.com/answers/481854-Is-there-a-way-to-purchase-gift-cards-in-the-increment-of-30-35-or-40-Also-do-you-do-electronic-gift-cards#481879

    Thank you.

     

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    JotForm Support

    Answered by Jan on December 25, 2014 at 07:46 PM

    So we need to know more about your inquiry in Gift cards. Are you planning to use it to purchase a subscription plan?

    Thank you.

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    Answered by Katherine Liden  on December 25, 2014 at 10:00 PM
    No, I'd just like to buy a $35 gift card for family to eat at the Blue Ridge Grill.
    Sent from my T-Mobile 4G LTE Device
    ...
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    JotForm Support

    Answered by Jan on December 25, 2014 at 11:10 PM

    Sorry, we are not from Blue Ridge Grill, so we cannot provide you an answer.

    We are JotForm, and our Form Builder helps you create & publish online forms anywhere, anytime without writing a single line of code.

    Please visit the website Blue Ridge Grill and send them an email about your inquiry.

    Thank you. 

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    Answered by Katherine Liden  on December 25, 2014 at 11:40 PM
    I clicked on a link on the Blue Ridge Grill website in Leesburg VA that customers are instructed to use for questions about their gift cards and that is how I somehow got connected to you. Now you are referring me to a Blue Ridge Grill in Georgia - not what I want at all.
    Sent from my T-Mobile 4G LTE Device
    ...
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    JotForm Support

    Answered by Jan on December 25, 2014 at 11:51 PM

    I'm sorry to hear that. What you can do is to visit their webpage and submit another inquiry to them and not on this forum. Thank you for understanding.