What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not updating and is not redirecting to the thank you page

    Asked by bigdecker on December 26, 2014 at 04:40 PM

    One of my forms "Watch Sell Request" is not updating when I make changes.  It is also not redirecting after a submission.  Also all of my form are not sending me an email when a submission is made.

    Page URL:

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    JotForm Support

    Answered by Mike on December 26, 2014 at 05:40 PM

    Thank you for contacting us.

    Can you please clear your browser cache and cookies, and then re-check the page?

    The form looks good here.

    My test submission went through without any issue.

    If you need any further assistance on this, please let us know.