What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have not used my 100 submissions, but locked out.

    Asked by luvmandlevm on December 27, 2014 at 02:49 PM

    I have not used my 100 submissions.  I have only used 12, however, I am locked out of using jotform.  Why?  I've asked other questions without response.  Please advise.

    Submissions 100 submissions JotForm using jotform
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    JotForm Support Manager

    Answered by Jeanette on December 27, 2014 at 09:45 PM

    Free account have a limit of 100 regular submissions, but only 10 SSL submissions. Your account has reached the SSL (secure submissions) limit, that's why it's already disabled. In order to keep using the SSL version of the form you must upgrade your account.