I have not used my 100 submissions, but locked out.

  • luvmandlevm
    Asked on December 27, 2014 at 2:49 PM

    I have not used my 100 submissions.  I have only used 12, however, I am locked out of using jotform.  Why?  I've asked other questions without response.  Please advise.

  • Jeanette JotForm Support
    Replied on December 27, 2014 at 9:45 PM

    Free account have a limit of 100 regular submissions, but only 10 SSL submissions. Your account has reached the SSL (secure submissions) limit, that's why it's already disabled. In order to keep using the SSL version of the form you must upgrade your account.