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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedding jotform on WordPress.com site: Doesn't work

    Asked by Redchina on December 28, 2014 at 12:49 AM

    I have used the url as stated.

    Used the embedded tags

    [embed] [/embed]

    to wrapp the url given on the embedded dialogue in the box under the text "This is a direct link ..."

    JotForm site doesn't work WordPress WP jotform
  • Profile Image

    Answered by Ben on December 28, 2014 at 06:50 AM

    Hi,

    Can you please tell us what plugin you are using to embed the jotform and what is the link to your WordPress website so that we can take a look.

    Depending on the version of your WordPress website, here are some guides that will help.

    Plugins for newer versions:

    http://wordpress.org/plugins/embed-form

    WordPress › JotForm oEmbed « WordPress Plugins

    Blog post: Wordpress.com Now Supports JotForm Forms

    Guides:

    Wordpress Plugin: Embedding on WordPress

    If the WordPress is on WordPress.org:

    Wordpress.org: How to embed

    Best Regards,
    Ben

  • Profile Image

    Answered by Redchina on December 28, 2014 at 11:40 AM

    Ben, thank you for answering my question. I will try to explain the problem
    in more detailed way.
    This is a wordpress.com site, not a self hosted site.
    The link is:
    https://japaneseprintdealers.wordpress.com/
    The url code which I got from you is:
    http://form.jotform.me/form/XXXXXXXXXXXX
    Which I wrapped in your embedded tags, as per instructions on like this:
    [embed]http://form.jotform.me/form/XXXXXXXXXXXXX[/embed]
    This was placed in a text widget container in the sidebar.
    The container supposedly accepts HTML.
    However after doing this no form showed up in the sidebar on the site.
    I also tried to place the same code in a page container (in text mode) this
    also failed.
    Anders R.
    Tokyo
    ...

  • Profile Image
    JotForm Support

    Answered by Charlie on December 28, 2014 at 01:37 PM

    Hi,

    If your website is hosted in Wordpress.org, have you tried using the link http://form.jotform.me/form/43608356553459 without using the [embed] tags? Also, you can try using the default embed code, you can check this guide that we have, Which Form Embed Code to Use.

    Are you having error messages or it will not display properly? Can you please share us a screenshot of your Wordpress setup so that we can check where the problem might be.

    We'll wait for your response.

    Thank you.

     

     

  • Profile Image

    Answered by Redchina on December 29, 2014 at 10:22 PM

    Please READ my questions and responses! (I’m a paying client with jotform, on other accounts, and expect at least this minimum amount of courtesy from jotform) please don’t waste my time and your own.

    THIS IS NOT A SELFHOSTED SITE — IT IS A WORDPRESS.COM SITE (free version).

    I have, indeed, tried to use the direct link without the embedded tags. This was placed on a separate line as per your instructions for using forms on wordpress.com.

    The only a bit unusual thing with the setup and which I will do (am doing) is using password protected postings and pages.

    Both above were entered in text mode.

    Anders R.

    Tokyo

  • Profile Image

    Answered by Redchina on December 30, 2014 at 02:53 AM

    It seems as it was a temporary glitch in the wordpress.com system, now it is working.

  • Profile Image
    JotForm Support

    Answered by Charlie on December 30, 2014 at 08:47 AM

    Apologies for the inconvenience that this might have caused you and we appreciate that you have updated us. I'm glad to hear that it is already working in your end.

    If you need any assistance again or have other concerns, please feel free to open up a new thread here in the forum. 

    Kind regards.