What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    fresh new chunk of junk on autoreply emails, suddenly

    Asked by robinowsley on October 03, 2011 at 09:02 PM

    The autoreply email that's going out when users fill out one of my forms has a fresh new chunk of junk on it.

     

    It says, "If you'd like to unsubscribe and stop receiving these emails, click here."   This is NOT text I added myself.  And if that weren't enough, "click here" is a graphic that must be downloaded by the user, or it shows up as a image missing box?  Which really looks crap.

     

    I don't want this crapola on my outgoing mails sent to users.  It's also showing up on the notification emails I send myself, which is particularly nonsensical (unsubscribe myself from my own notification emails??), but not really a problem.

     

    I don't want it on my outgoing emails sent to users.  Just . . . no.  It looks like crap.

     

    Meanwhile, the link doesn't really go anywhere anyway.  It doesn't send me any information.  (This I know because I tested the situation via filling out my own form with one of my own email addresses.)  It's really quite useless.

     

    Fix, oh please, jotform?

  • Profile Image
    Chief Technology Officer

    Answered by eee on October 04, 2011 at 03:18 AM

    Dear robinowsley,

    This feature is disabled by now.

    Sorry for the problem,

    Kindest Regards,

    Ertuğrul.