Error message for downloading Image .

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    Asked on October 03, 2011 at 10:55 PM


    To: Support Jotform


    I try to upload pdf, doc , txt , jpeg , etc , it shows error

    please advise us what happen ...thanks


    Jim CTO

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    Answered on October 04, 2011 at 05:42 AM

    We have uploading issues on Firefox 7. Could you try on a different browser and if it works could you have a notice to your visitors that the form may cause troubles on Firefox 7 users. Sorry for the inconvenience. Please let us know the outcome.

    Thank You.

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    Answered on October 04, 2011 at 06:01 AM

    Hello Jim,

    I have tried submitting one jpg file and it went through. Can you try refreshing your browser's cache and see if this problem still persists?