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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Setup Range widget to properly show on mobile devices

    Asked by akt1 on December 28, 2014 at 04:59 AM
    On a phone the number range widget is to small and close together making it hard to use
    range widget mobile form
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    JotForm Support

    Answered by ashwin_d on December 28, 2014 at 07:40 AM

    Hello akt1,

    I did check your form in safari browser on my iPhone device and the range widget seems to be displayed correctly. Please check the screenshot below:

    Please let us know with which mobile device and browser you are having this issue with, we will take a look.

    We will wait for your response.

    Thank you!

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    Answered by akt1 on December 28, 2014 at 02:47 PM

    I was referring to the "number range widget"you are showing the fancy slider which is not responsive as your screen shot shows

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    JotForm Support

    Answered by jonathan on December 28, 2014 at 05:10 PM

    Hi,

    I can see the issue on Range widget on your jotform http://www.jotform.us/form/43604630462146

     

     

    Can please try the following modifications and check if it fixes the issue.

    #1. In Preferences, set to NO the Form Responsive option

     

    #2. Enable Mobile Responsive Form instead using the Form Designer

     

     

     

     

    This process fixes the issue on my test jotform http://www.jotformpro.com/form/43616757082965

    Please try also on your jotform. Inform us if issue persist.

    Thanks.