Setup Range widget to properly show on mobile devices

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    akt1
    Asked on December 28, 2014 at 04:59 AM
    On a phone the number range widget is to small and close together making it hard to use
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    ashwin_d
    Answered on December 28, 2014 at 07:40 AM

    Hello akt1,

    I did check your form in safari browser on my iPhone device and the range widget seems to be displayed correctly. Please check the screenshot below:

    Please let us know with which mobile device and browser you are having this issue with, we will take a look.

    We will wait for your response.

    Thank you!

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    akt1
    Answered on December 28, 2014 at 02:47 PM

    I was referring to the "number range widget"you are showing the fancy slider which is not responsive as your screen shot shows

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    jonathan
    Answered on December 28, 2014 at 05:10 PM

    Hi,

    I can see the issue on Range widget on your jotform http://www.jotform.us/form/43604630462146

     

     

    Can please try the following modifications and check if it fixes the issue.

    #1. In Preferences, set to NO the Form Responsive option

     

    #2. Enable Mobile Responsive Form instead using the Form Designer

     

     

     

     

    This process fixes the issue on my test jotform http://www.jotformpro.com/form/43616757082965

    Please try also on your jotform. Inform us if issue persist.

    Thanks.