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  • Profile Image

    My jot form is not uploading correctly on the back office of my site.

    Asked by 480events on December 28, 2014 at 11:09 AM

    I attached a screenshot below of the web page and back office view.  In the past I was able to edit the form in the back office but now it seems to "bleed" outside of the text box on the back office making it un editable in any way and I now can't even remove it.

    Page URL:
    http://www.mutualbenefactor.com/gentlemenapply

    Screenshot
    office site attached editable and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 28, 2014 at 12:43 PM

    Hello 480events,

    We are unable to see the screenshot you have shared. I did check your web page where you have embedded your form and there seems to be some trouble.

    You have embedded your form with its full source code and there seems to be script conflict between form script and other scripts of your web page. I would suggest you to embed your form using its iFrame embed code and that should solve your problem. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    You may also like to share the screenshot again. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!