What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my notifications not going to the correct email address?

    Asked by vaporsky on October 04, 2011 at 12:57 AM

    Notification emails from a submission through my contact form are not going to the correct email address. They are going to an email address that I have completely removed from my account and all of my forms. Why will it not send the email to the address I specifiy?

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    JotForm Support

    Answered by idarktech on October 04, 2011 at 01:20 AM

    I have responded just now to the other thread you have created. Please visit here and tell us you if you are still having problem with your email notifications. Thank you!