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  • Profile Image

    Submission form sent in email does not match submission results

    Asked by guineapigme on December 28, 2014 at 04:40 PM

    After a form is submitted, its data is sent to the notifier ... in my case, myself for testing.

     

    However, the information sent is inconsistent with that in the submissions log within jotform. 

     

    Not seeing the configurable list data, nor the gift registry data (which is what I inserted to be able to see checked items instead of unchecked ones).  Now in the email version, NO items are sent, though these are in the submission entry within jotform.

     

    Deborah

    Question Answer
    Performance Title performance title test
    Revision Name and Date: draft first
    Time Stamp 1:20 PM
    Performance Date 12-28-2014
    Performance Time 3:30 AM
    Call Time 4:20 PM
    Ladies Costumes Tartan
    Men's Costumes Informal
    Costumes - Special Notes wear a belt
    Venue Address Street Address: 13650 beaumont ave
    City: saratoga
    Postal / Zip Code: 95070
    Contact deborah savage
    Phone Number (408) 203 1516
    Special Notes/Access information/etc ... . go in through the gate
    Musicians:  
    Country Dancers  
    Highland Dancers  
    Type  
    Name jig 1/strathspey2/jig 4
    Dancers and Configuration: person 1   person 4
    person 2   person 5
    person 3   person 6
    Entrance & Exits back door
    Transitions or Special Notes transition through 3rd couple
    Type  
    Name medley 2
    Dancers and Configuration: vertical config


    a       anvil            n    o
    b       beta            g     f
    c       gammar       e    g

    d
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
    Type  
    Name  
    Dancers and Configuration:  
    Entrance & Exits  
    Transitions or Special Notes  
     
         

     

    email Submissions email submission
  • Profile Image
    JotForm Support

    Answered by jonathan on December 28, 2014 at 07:56 PM

    Hi,

    Please add a new Notification Email on the form.

    Follow this user guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

     

    Adding new Notifier should update the email with all the fields/data on the form. And should now match the submission data when viewed in the View Submissions page.

     

    Hope this help. Please inform us if issue persist.

    Thanks.