What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    secure vs non-secure forms

    Asked by ssmediator on December 28, 2014 at 09:38 PM

    So, what is the difference between the two types?

    For example, if a user fills out my form with his personal info (address, phone, etc.) will it be safe for him to do so via a non-secure form?  In other words, will his info be transmitted safely to me?

    non-secure the difference
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 29, 2014 at 01:45 AM

    Hello ssmediator,

    Please be noted that if you use SSL, the submission data is encrypted while it is being transmitted from your form to our server. 

    The submission data will definitely sent to you safely but if your form contains sensitive information, you should always use SSL version of your form. The following guide should help you on how to receive SSL submissions:  http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!