-
motb276Asked on December 28, 2014 at 10:57 PM
-
Ashwin JotForm SupportReplied on December 29, 2014 at 5:38 AM
Hello motb276,
Please be noted that it is not possible to edit the submission data of payment field so there is no way switch the subscription plan form form.
There are two possible options that I can think of:
Option #1: You need to cancel the subscription form your stripe account and then ask your user to subscribe again by using the form again.
Option #2: If you have added the different subscription item in your stripe account then you can edit the subscription form your strip account.
Please check the screenshot below on how to cancel the subscription or edit it from your Stripe account:
Hope this helps.
Do get back to us if you have any questions.
Thank you!