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    How to switch subscription in stripe payment form?

    Asked by motb276 on December 28, 2014 at 10:57 PM
    I dont have any screenshots...........my question was .............what if someone signs up for a specific subscription and then lets say 3 months later they want to switch to a different subscription offered..............how can this be done automatically
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    JotForm Support

    Answered by ashwin_d on December 29, 2014 at 05:38 AM

    Hello motb276,

    Please be noted that it is not possible to edit the submission data of payment field so there is no way switch the subscription plan form form.

    There are two possible options that I can think of:

    Option #1: You need to cancel the subscription form your stripe account and then ask your user to subscribe again by using the form again.

    Option #2: If you have added the different subscription item in your stripe account then you can edit the subscription form your strip account.

    Please check the screenshot below on how to cancel the subscription or edit it from your Stripe account:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!