What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Terms & Conditions widget: checkbox is missing in FireFox 34.0.5 in Windows XP

    Asked by akt1 on December 28, 2014 at 11:29 PM

    terms & conditions check box missing, using Firefox 34.0.5 on windows XP

    I am going live tomorrow I need help ASAP

    Page URL:
    http://form.jotform.us/form/43619214673154

    Screenshot
    terms and conditions terms checkbox
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    Answered by akt1 on December 29, 2014 at 12:05 AM

    I had this problem on the mobile browser and you fixed it. I thought I would do a final test on my old laptop running XP 2002 Professional.

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    JotForm Support

    Answered by Welvin on December 29, 2014 at 06:19 AM

    Hi,

    It seems to be working fine here, here's a screenshot:

    Please try to check for errors from your Firefox console tab. You can right click to any part of the form and click Inspect Element:

    We'll await for your reply!

    Thanks