I receive a message that my photo could not be found. Should I send it again?

  • Grace Nannette Ashe
    Asked on January 31, 2023 at 5:57 PM

    I receive a message that my photo could not be found Screenshot 20

  • Rica Support Team Lead
    Replied on January 31, 2023 at 11:20 PM

    Hi Grace,

    Thanks for reaching out to Jotform Support. I've checked the form you submitted and I can see that the photo has been uploaded successfully. You don't need to send it again. You are unable to view the uploaded photo using the link on the email confirmation due to the form owner's privacy settings.

    Let us know if there’s anything else we can help you with. 


  • Grace Nannette Ashe
    Replied on February 4, 2023 at 1:35 AM
    Thanks for your response.  However, has my photo been received successfully?
    Grace Nannette Ashe
    On Thursday, February 2, 2023 at 01:00:51 PM EST, Jotform wrote:

    Subject: Your ticket has been answered. Tell us how we did!#yiv9492435004 :root {}#yiv9492435004 html, #yiv9492435004 body {margin:0 auto !important;padding:0 !important;min-height:100% !important;width:100% !important;}#yiv9492435004 body {}#yiv9492435004 .yiv9492435004body {margin:0 auto !important;}#yiv9492435004 * {}#yiv9492435004 div, #yiv9492435004 p, #yiv9492435004 a, #yiv9492435004 li, #yiv9492435004 td {}#yiv9492435004 div .yiv9492435004filtered99999 {margin:0 !important;}#yiv9492435004 table, #yiv9492435004 td {}#yiv9492435004 table {border-spacing:0 !important;border-collapse:collapse !important;table-layout:fixed !important;margin:0 auto !important;}#yiv9492435004 table table table {table-layout:auto;}#yiv9492435004 table, #yiv9492435004 td {border-spacing:0 !important;border-collapse:collapse !important;}#yiv9492435004 a {text-decoration:none;}#yiv9492435004 img {}#yiv9492435004 * .yiv9492435004filtered99999 , #yiv9492435004 .yiv9492435004unstyle-auto-detected-links *, #yiv9492435004 .yiv9492435004aBn 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    I receive a message that my photo could not be found. Should Isend it again?
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    HelloGrace Nannette Ashe,
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    Yoursupport ticket "I receive a messagethat my photo could not be found. Should I send it again?" has beenanswered. If you still need assistance, just reply to this email.
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  • FrankG_translator
    Replied on February 4, 2023 at 9:58 AM

    Hi Grace,

    Thanks for reaching out to Jotform Support. As my colleague mentioned, your form and photo have been submitted correctly. To Double-check, I would advise contacting the owner of the form: F.I.R.S.T Love.

    Let me know if there is anything else we can help with.

  • Grace Nannette Ashe
    Replied on February 5, 2023 at 12:30 AM
    Thank you!!!
    On Saturday, February 4, 2023 at 09:58:47 AM EST, Jotform wrote:

    New response received#yiv1206455901 :root {}#yiv1206455901 html, #yiv1206455901 body {margin:0 auto !important;padding:0 !important;min-height:100% !important;width:100% !important;}#yiv1206455901 body {}#yiv1206455901 .yiv1206455901body {margin:0 auto !important;}#yiv1206455901 * {}#yiv1206455901 div, #yiv1206455901 p, #yiv1206455901 a, #yiv1206455901 li, #yiv1206455901 td {}#yiv1206455901 div .yiv1206455901filtered99999 {margin:0 !important;}#yiv1206455901 table, #yiv1206455901 td {}#yiv1206455901 table {border-spacing:0 !important;border-collapse:collapse !important;table-layout:fixed !important;margin:0 auto !important;}#yiv1206455901 table table table {table-layout:auto;}#yiv1206455901 table, #yiv1206455901 td {border-spacing:0 !important;border-collapse:collapse !important;}#yiv1206455901 a {text-decoration:none;}#yiv1206455901 img {}#yiv1206455901 * .yiv1206455901filtered99999 , #yiv1206455901 .yiv1206455901unstyle-auto-detected-links *, #yiv1206455901 .yiv1206455901aBn 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    | There’s a new response on your question: |
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    I receive a message that my photo could not be found. Should Isend it again?
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    HiGrace,
    Thanks for reaching out to Jotform Support. As my colleaguementioned, your form and photo have been submitted correctly. To Double-check, Iwould advise contacting the owner of the form: F.I.R.S.T Love.
    Let me knowif there is anything else we can help with.
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    | Answered by |
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    Frank
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    | View this thread |
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