check list showing when form is live but not in Build mode

  • WildlifeQld
    Asked on February 1, 2023 at 2:41 AM

    Hello

    My live form is showing an additional single choice widget with 3 options showing, even though I deleted this in Build.

    https://form.jotform.com/230308698618869

    It's not showing at all in Build on the form - please see screenshot. Could you please tell me how I can access this to remove it?

    Thanks very much.

    Cheers

    Amanda

    Jotform Thread 4833464 Screenshot
  • Raymond JotForm Support
    Replied on February 1, 2023 at 3:30 AM

    Hi Amanda,

    Thanks for reaching out to Jotform Support. When I checked your form, it seems that the checklist widget is still present even in build mode.

    1675240138 63da22cace892  Screenshot 10

    I've cleared your form's cache from my end. Can you open your form again in edit mode after clearing your browser's cache or by using another browser? After that, it can be deleted by clicking on the red trash icon.

    Give it a try and let us know if you need any help.

  • WildlifeQld
    Replied on February 1, 2023 at 3:50 AM

    Yay! That's now worked. Thank you so much :-)