What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not Valid Domain?

    Asked by treasured on December 29, 2014 at 10:52 AM

    So I got that error:  Not a valid domain.  This is just a test site and not live, will that matter?  I've never seen this before.  Please see the link:

     

    http://www.previewmywebsitenow.com/app/browse.php?u=http%3A%2F%2Fdev.treasuredhandssalon.com%2Ftemplate.php&b=4&f=norefer

     

    Here is a screen shot just in case the link doesn't work:

    http://screencast.com/t/SeaD6avQ

     

    Thanks.

    Page URL:
    http://www.previewmywebsitenow.com/app/browse.php?u=http%3A%2F%2Fdev.t<br/>reasuredhandssalon.com%2Ftemplate.php&amp;b=4&amp;f=norefer

    domain app browse site
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 29, 2014 at 11:12 AM

    Hello treasured,

    That is strange.

    The URL you have shared does not seems to be working correctly or probably it requires the user to be signed in. I do not think that having a test site or web page in draft mode will cause this issue. 

    Which embed code you have used to embed your form and are you using any CMS system or any website builder to build your web pages?

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by treasured on December 29, 2014 at 11:25 AM

    Thanks, it is PHP, no CMS.  I used the iframe.  Maybe i can try the full code?

  • Profile Image

    Answered by treasured on December 29, 2014 at 11:27 AM

    tried, using the embeded code and the styles dont work.

     

    http://screencast.com/t/VKPjw8M7P59

     

    It is also happening with google maps, so maybe it wont happen when we are live?  Any suggestions?

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    JotForm Support

    Answered by ashwin_d on December 29, 2014 at 11:38 AM

    Hello treasured,

    If you are not using any CMS, you can share the direct URL of your web page where you have embedded your form and we will take a look. Is it currently hosted locally?

    I believe the best way is to first go live and then we can debug the issue. We will take a look if the issue persists with the live web pages as well.

    Thank you!