What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by loriresmer on December 29, 2014 at 11:18 AM

    when someone submits a form, how do I make it go to my email address instead of another person that works for our ministry?

    I thought I corrected it, but she is still getting the forms and I am not.


    Thank you,


    Amie Martin

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    JotForm Support

    Answered by david on December 29, 2014 at 11:43 AM


    To get you started, here is our quick guide on setting up email notifications:


    For the most recent form you worked on, you may also need to add a sender email for the email to be sent.

    First click on "emails", then "reply to and receipt settings":

    Then in the next screen, change the "sender email" to "noreply@jotform.com" and change the recipient email to your email address:

    When finished, click on finish and you should be good to go.

    Let us know if you are still unable to get the notifications forwarded to your address and we will be happy to have another look.