Im trying to downgrade from premium. How Do I DO THAT?

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    tcorey11
    Asked on December 29, 2014 at 01:07 PM
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    david
    Answered on December 29, 2014 at 01:41 PM

    Hi,

    In order for you to downgrade your account follow these steps

    Click on your account Settings

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

    Then click on CANCEL SUBSCRIPTION

    I checked our logs and it appears as though you have already cancelled your subscription.  You will retain your paid user benefits until the end of your current subscription on 2015-01-28, at which time you will no longer be billed.

    Let us know if you have any further questions and we will be happy to help.