- tcorey11Asked on December 29, 2014 at 01:07 PM
- JotForm SupportdavidAnswered on December 29, 2014 at 01:41 PM
In order for you to downgrade your account follow these steps
Click on your account Settings
Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section and click on swith plan
Then click on CANCEL SUBSCRIPTION
I checked our logs and it appears as though you have already cancelled your subscription. You will retain your paid user benefits until the end of your current subscription on 2015-01-28, at which time you will no longer be billed.
Let us know if you have any further questions and we will be happy to help.