- maow001Asked on December 29, 2014 at 04:44 PM
Hi guys, I was using an email validator widget but when I receive the confirmation email I see jotform domain as remittent.. The problem is that perhaps clients may not recognize this domain and email confirmation would simply be ignored or sent to SPAM
how can I change this value ?
Thank you very much
- CarinaAnswered on December 29, 2014 at 05:30 PM
I understand but unfortunately for now it is not possible to add a custom sender to the verification email. A workaround might be adding a note to your form stating that a confirmation code will be sent from Jotform using our text field:
I will forward a feature request so our developers can consider a future implementation of a custom sender feature. You will be contacted via this thread if they decide accordingly.
If you need further support please let us know.
- JotForm SupportTitusNAnswered on May 20, 2016 at 08:13 AM
While you cannot send the email from a custom address, you can customize the sender name and email subject to personalize the email further:
Let us know how that goes.