What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I do not get notified when someone fills out an application form

    Asked by dmikey on December 29, 2014 at 05:04 PM

    The apps are coming in, but the people who fill them in are not ever replied to, because I never get notified.

    I do not check the form every day, I was under the impression that I would get notified when an application was filled out. I may need some help.



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    JotForm Support

    Answered by Mike on December 29, 2014 at 05:58 PM

    Thank you for contacting us.

    For some reason, the email recipient is no specified on your form. You will need to add the recipient to your form Email Notification. Please take a look at the following animation:

    Related guide:

    Finding out E-mail Address used for submission notifications

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Answered by dmikey on December 29, 2014 at 06:10 PM
    Thank you, I did everything but the most important thing...*save the change*
    Thanks for the animation.
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    JotForm Support

    Answered by Charlie on December 29, 2014 at 08:47 PM

    In behalf of my colleague, you're welcome. We usually forget to save the changes that we made, especially when we have that momentum when doing all the modifications and customization. If you need any assistance again or have other concerns, please feel free to open up a new thread here in the forum, we'll be more than happy to help you.

    Kind regards.