Having multiple forum windows open creates troubles posting in the forum

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    guineapigme
    Asked on December 29, 2014 at 05:15 PM

    I have had many of my postings disappear and not show up.

     

    Just found out that killing another window that I had open in the support forum seemed to fix that issue.

     

    I have lost a lot of my postings this way!

     

    Deborah

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    Carina
    Answered on December 29, 2014 at 06:41 PM

    If I understood you correctly you had troubles posting in our support forum, with missing threads because you had several forum windows open. Were those windows a "ask your question" window?

    Thank you for reporting this to us and for helping us understanding better this situation. 

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    guineapigme
    Answered on December 29, 2014 at 08:23 PM

    Yes, I think I was posting via the Ask your Question page.  I tried multiple times and then succeeded after closing another open window.

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    Welvin
    Answered on December 30, 2014 at 09:03 AM

    You have a few questions since the last two days. If you are logged into your account and go to our support forum, you'll see My Questions button. Click this button to view your forum questions:

    Also, you should be redirected to the forum homepage after you posted the question. So are you saying that this isn't what happen after you click Post Question button?

    Thanks