What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having multiple forum windows open creates troubles posting in the forum

    Asked by guineapigme on December 29, 2014 at 05:15 PM

    I have had many of my postings disappear and not show up.


    Just found out that killing another window that I had open in the support forum seemed to fix that issue.


    I have lost a lot of my postings this way!



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    Answered by Carina on December 29, 2014 at 06:41 PM

    If I understood you correctly you had troubles posting in our support forum, with missing threads because you had several forum windows open. Were those windows a "ask your question" window?

    Thank you for reporting this to us and for helping us understanding better this situation. 

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    Answered by guineapigme on December 29, 2014 at 08:23 PM

    Yes, I think I was posting via the Ask your Question page.  I tried multiple times and then succeeded after closing another open window.

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    JotForm Support

    Answered by Welvin on December 30, 2014 at 09:03 AM

    You have a few questions since the last two days. If you are logged into your account and go to our support forum, you'll see My Questions button. Click this button to view your forum questions:

    Also, you should be redirected to the forum homepage after you posted the question. So are you saying that this isn't what happen after you click Post Question button?