What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just purchased the JotForm Economy Yearly package at the sale price of $99.75. Account help?

    Asked by Samantha on December 29, 2014 at 05:36 PM

    Once I made the purchase, I went to login to make sure it worked, and it gave me a guest account. I looked and the economy package was not added. So, now I purchased the package, but I cannot get into an account to actually use it. How do I use the account with the economy package I just purchased?

    My order ID is: INT141229-2977-56286.

    Thank you!


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 29, 2014 at 07:43 PM

    Such order was purchased on behalf of username UNWTickets (tlkroll@unwsp.edu) , if you don't remember the password, click on Forgot Password link and an email will be sent to you with a password reset link.