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    Unable to use jotform due to Unresponsive Script Warning

    Asked by OLNCMYWeb on December 30, 2014 at 03:41 AM

    I continually get a script warning.  I have turned off autofill and anything else that may cause problems but it keeps happening. That usually fixed the problem in the past. Now I can't seem to get rid of it

    It doesn't seem to matter where I'm viewing the form from -- it could be the form link, in preview, and even through the site it's being served up in.

    What can I do to fix this? formID=42715293175962

     

    Thanks,
    Becky

    unresponsive script script error script warning
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    JotForm Support

    Answered by KadeJM on December 30, 2014 at 10:21 AM

    I understand you seem to be having an issue with a unresponsive script on your jotform.

    It sounds like this is happening on the form's direct link and also on an embedded somewhere? Is that correct? I tried to replicate it but so far I'm unable to do so.

    Where exactly are you getting this script error at?

    Can you describe to us an example of what you are doing when this first appears?

    What browser|browser version are you using that you are seeing this unresponsive script?

    Usually that happens because either your browser is out of date so it can't read the script properly or it could also be a problem with the script if you have it embedded and conflicting with something else.

     

    I would recommend making sure you have the latest version of your browser and also clear your browser cache. Make sure you have the latest version of javascript. Alternatively, you can try it in a different browser to see if the same problem occurs.