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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how to update the email address of your existing Paypal payment tool in the form - 2nd attempt

    Asked by sii on October 04, 2011 at 05:35 AM

    Hello Support,


    I do not have the Paypal payment question on my form to SEE the Payment Wizard icon > http://form.jotform.com/form/12765731238


    Any other suggestion? Thanks!


    A new response has been received:


    Answered by mliz


    To update the email address of your existing Paypal payment tool in the form just simply click on the payment wizard tool. This should then pull up the Payment wizard tool which allows you to change the email address associated with the payment tool.

    1. Open the form in JotForm
    2. Select the Paypal payment question on your form
    3. Click on the Payment Wizard icon on the right side.
    4. Enter the new Paypal information to be used.

     Hope this helps, let us know if you have more questions.

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    JotForm Support

    Answered by mliz on October 04, 2011 at 05:44 AM


    When I checked your account and opened the form I was able to see the products you have created. Please note that you have to login to your JotForm account in order to update it. Once you are logged in your JotForm account then edit the form. Click on Zenergy Technologies Products in the form you should then see the Payment Wizard Icon displayed on the right side.

    Let us know if this works for you.