What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Theme not Being Applied to Form Background

    Asked by touzeauc on December 30, 2014 at 12:28 PM

    Themes from the preferences tab only applies to the entire form, not the page/background as it did before.

    Page URL:
    http://form.jotformpro.com/form/43634374486968

    template
  • Profile Image

    Answered by Shadae on December 30, 2014 at 12:50 PM

    Hi touzeauc,

    To confirm, you would like for your forms background to take the same color as the theme on the form?

    That can be edited within the Form Designer under the color scheme option.

    I hope this helps, please inform us if you need further assistance.

  • Profile Image

    Answered by touzeauc on December 30, 2014 at 01:02 PM

    Thank you.

    However, I am using the "brushed" background.  How can I extend that to the rest of the page?

  • Profile Image

    Answered by Shadae on December 30, 2014 at 01:51 PM

    Hi touzeauc,

    The brushed background is achieved by using an image in the theme. You can expand the with of your form, however that will cause the elements in your form to stretch.

    The best option would be to find a similar image and set it as the background of your form.

    Here is a sample version of your form: http://form.jotformpro.com/form/43635482625964

    You can clone the form.

  • Profile Image

    Answered by touzeauc on December 30, 2014 at 01:57 PM

    Thank you for your response.

    Unfortunately, the information you provided is not helpful or correct.  What prompted my reaching out to you today was a chat rep who advised me to submit a ticket with the exact wording I submitted because there is an error somewhere.  Indeed, the form I am using is cloned from a previously "working" form yet it doesn't have the appropriate background.  The solution you mentioned of skewing the image sideways to make it fit seems a bit ridiculous as this is obviously not a viable option for any professional form.

    Something happened with the recent UI changes to the designer/themes functionality which removed other functionalities in the form, namely the loss of a cohesive and continuous background.  I used to be able to select a theme from the left side menu with a single click and that theme would incorporate both form/field formatting, as well as the background.  Now, it seems I have to inject CSS across numerous areas in order to achieve the same outcome.

    This is something the developers will likely have to address.

  • Profile Image

    Answered by Shadae on December 30, 2014 at 02:19 PM

    Hi touzeauc,

    I do apologize, thank you for that additional information.

    I have passed on this information for our development team to look into.

    Any update regarding this issue will be posted on this thread. We do appreciate your patience and understand and this issue is addressed.

    Thank you.