Upload Error

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    emmabaker
    Asked on October 04, 2011 at 07:04 AM

    When I try to upload a document to my form, it comes up with error.  I have checked the file extensions and there isn't a problem there - can anyone help?!

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    liyam
    Answered on October 04, 2011 at 07:28 AM

    I will submit a ticket to our development team to have this fixed.

    Sorry for the inconvenience.

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    agnaldosilva19
    Answered on October 04, 2011 at 11:31 AM

    Hello I am having the same problem, can someone help?
    Ja did tests and sent me ... porémmm my images will not ..
    Here's an example image

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    Memorio
    Answered on October 04, 2011 at 01:30 PM

    Hello !

    I Got the same problem when i use this htlm code on my website :
    http://www.airgames-lks.com/notre-%C3%A9quipe/nous-rejoindre/

    But when i use it on jotform, it works
    http://french.jotform.com/?formID=12764840709 

    Someone can help me?

    Sorry for my english, i'm french.

    Thanks.

    Memorio. 

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    allanftd
    Answered on October 04, 2011 at 02:22 PM

    @Memorio and @agnaldosilva19,

    Thank you for sharing your concerns with us. This will speed up the investigation of our web development team so that they can come up with a permanent fix as soon as possible. For now, please accept our apologies for the inconvenience.

    Sincerely,
    Allan 

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    liyam
    Answered on October 04, 2011 at 03:54 PM

    @Memorio and @agnaldosilva19,

    I have tested your forms and I was able to make some successful submissions.  Can you please check if an error still happens?

    Thanks,

    Liyam

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    Memorio
    Answered on October 04, 2011 at 04:12 PM

    http://i41.servimg.com/u/f41/11/41/02/75/error10.jpg

    @JotForm Support

    I have successfully received your submissions.

    But did you make this submission on my website or  here  : http://french.jotform.com/?formID=12764840709 

    Cause the probleme only happend on my website, and I don't understand why.

    Thanks,

    Memorio. 

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    aytekin
    Answered on October 04, 2011 at 04:25 PM

    Can you re-create the problem? If you can re-create the problem please sent the exact URL. 

    The problem should be fixed. I haven't been able to re-create it since the fix. 

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    agnaldosilva19
    Answered on October 04, 2011 at 04:42 PM

    obrigado amigo, problema resolvido!

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    liyam
    Answered on October 04, 2011 at 04:44 PM

    Hello Memorio,

    I made the test submission on your website.

    @agnaldosilva19

    If you have other questions or concerns, please let us know.