What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Fancy Range Slidr not working correctly when viewed using IE 8

    Asked by akt1 on December 30, 2014 at 02:30 PM

    There seems to be a lot of problems with the fancy range widget, it does not seem to work in older versions of IE, I used this Range test form in IE 8.o running XP

    slider1 was made responsive with custom ccs code and is in my form but the # flags do not appear

  • Profile Image

    Answered by raul on December 30, 2014 at 03:22 PM

    I was able to reproduce the issue using a browserstack's emulator. From my testing I can see that the issue is only present when you select the "Elegant" skin, so in the meantime you could use any of the other two available skins for the widget.

    Let me submit this thread to our development team so they can take a closer look at it.

    Once an update regarding this matter shows up, you'll be notified here.

    Thank you.

  • Profile Image

    Answered by akt1 on January 02, 2015 at 12:56 PM

    On further testing I notice the fancy slider widget works 10x better in Chrome mobile than firefox mobile where it seems to stick

  • Profile Image

    Answered by raul on January 02, 2015 at 01:00 PM

    Thank you for the update.

    I see that the ticket has been assigned to a developer so your message has reached him also.
    You'll be updated here when this issue is solved.

    Best Regards.

  • Profile Image
    JotForm Support

    Answered by TitusN on January 22, 2015 at 09:11 AM

    Hello, 

    We have fixed the layout bug in IE 8. 

    Kindly check - let us know if you see any anomalies. 

    Cheers!