What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Gift registry doesn't show the selected items when a submission is being edited

    Asked by guineapigme on December 30, 2014 at 02:52 PM

    When I call the form back with the edit link - the boxes are no longer checked.   

     

    http://submit.jotform.us/form.php?formID=43600351273142&sid=295676165081767239&mode=edit

     

    Deborah

    checkbox gift registry gift registry
  • Profile Image

    Answered by raul on December 30, 2014 at 03:37 PM

    I was able to reproduce the issue you're reporting.
    Let me submit this thread to our development team so they can take a look at it.

    Please allow them some time so they can evaluate the issue and once an update regarding this matter shows up, you'll be notified here.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by TitusN on April 21, 2015 at 05:03 AM

    Hello, 

    We apologize for the inconvenience this caused you. 

    We have fixed the issue: The gift Registry widget will now populate submitted values in form edit mode: http://submit.jotformpro.com/form.php?formID=50601976991969&sid=305415776211255106&mode=edit

    Let us know if you experience further difficulty. 

    Cheers!