What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I have different emails for each form?

    Asked by amsconsultingservices on December 30, 2014 at 03:25 PM

    I have went to each form to change the email address but it continues to use the deafult address. How can I resolve this? 

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    JotForm Support

    Answered by Mike on December 30, 2014 at 04:05 PM

    Thank you for contacting us.

    You can specify the email recipient address when you create the form Email Notification (1), and when you edit the Email Notification (2).

    1. Setting Up Email Notifications 

    2. Finding out E-mail Address used for submission notifications

    Note, that the 'Test Email' button is being permanently attached to account email address. However, we do email real submissions to the specified recipients. It means that you can submit the form in browser to test the email delivery.

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Answered by amsconsultingservices on January 20, 2015 at 09:54 AM
    Each form I would like to go to a different email. Each time I test it on the
    actually website to verify its going to the correct email it always defaults to
    careers email address. I have verified that on each form the info is reflecting
    the correct email it should go to. Can someone please assist me?
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    JotForm Support

    Answered by Welvin on January 20, 2015 at 11:37 AM

    The "Test Email" button in the notifier settings is designed to only send an email to your account default email address. If you have a different recipient email in a form and want to see if this recipient will receive the form email, you will have to preview the form and do an actual submission.