What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I add/subtract items for purchase on both the form and PayPal gateway?

    Asked by cdouglas on December 30, 2014 at 03:38 PM

    I need to be able to add/subtract items for sale on both my form and the PayPal gateway. However, my web developer built the Jot Form in HTML. I know how to go to my cPanel through my web hosting company to edit the HTML page. However, how do I make the changes appear in PayPal also?

     

    Once you view the page, you will see three "Training Seminars" to choose from. I need to be able to add and subtract trainings on a regular basis so that it is on both the form and PayPal.

     

    PLEASE HELP! lol

    Page URL:
    http://www.cjdassociates.com/training-signup.html

    paypal form order form
  • Profile Image

    Answered by seanmccthy on December 30, 2014 at 04:25 PM

    Hi cdouglas

    Sorry to hear about your dilemma but I am here to render some assistance. :) Just to ensure that I fully understand what you are requesting, you would like to know how to add and remove items from both your JotForm and Paypal account simultaneously. Well, I have a suggestion in relation to this request. Paypal is normally used as a means for a company/person to collect payment online. Normally what is being done is a sum of funds is being calculated and that sum is merely transferred from one account to another. 

    For example:  On your website you have 3 Training Seminars. If someone selects all three seminars, a sum is being calculated and transferred from that person's account into yours upon form submission. Hence, there is no need to add and remove items in PayPal because it is just collecting the sum of money charged for items on sale.

    Now, the only place you will need to make adjustments to is your Jotform items listing because this is what controls the number of items you have for sale. The form on your website is a Jotform web application that can be access through JotForm.com so there is no need to access your servers cPanel to make changes. All you would have to do is log into your JotForm account and amend the Seminars that are presently available. Once you save the changes you have made, it will automatically update on your website so there is no further adjustments needed.

    I hope this helps. Please feel free to ask for further assistance.

     

    Cheers

    seanmccthy

  • Profile Image

    Answered by raul on December 30, 2014 at 05:13 PM

    I checked your website and for what I see you're using the full source code of your form. In this case you need to edit your form to add/subtract the items you need, I suggest that you take a look at this guide: http://www.jotform.com/help/225-How-to-add-options-to-Payment-Forms.

    Once you have finished you need to download the source code of your form and paste it in your website using the cpanel access you have.

    Since you're mentioning that you'll need to modify the items list of your form on a regular basis, then I suggest that you use a different embedding method. Here is a guide that can help you to decide which method is better for your environment. If you use the iframe method, for example, the changes you make in your form will be automatically reflected in your website (this doesn't happen when you use the full source code of your form).

    Hope this helps.

    Let us know if you have further questions.
    Thank you.

  • Profile Image

    Answered by cdouglas on December 30, 2014 at 09:04 PM

    Raul, thanks for the link! I was able to read it, go into my HTML page, look at code and compare it to the source code that I edited in JotForm, and made the necessary "copy and pastes"

     

    IT WORKS! THANK YOU!!!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 31, 2014 at 03:15 AM

    Hello cdouglas,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!