Form is not submitting

  • itDETAILSllc
    Asked on February 3, 2023 at 10:40 AM

    On form in “preview” mode, when I have input all information, I select “submit”. Nothing happens.

    Please help!

  • Marvin_J
    Replied on February 3, 2023 at 10:55 AM

    Hi Liz,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    1675439289 63dd2cb9753cb  Screenshot 10 I have cleared the form cache on our end to refresh it. Can you try it again and see how it goes? If you run into the same problem again, can you send us screenshot of what happening on your end. This guide will show you on how to do that.

    Give it a try and reach out again if you have any other questions.