PDF Embedder widget doesn't display pdf file

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    Asked on December 30, 2014 at 04:43 PM

    Added the PDF embedder widget.   Gave it a file to point to (one of the pdf's generated by jotform) and installed that int the widget.


    I see no pdf displayed in either the preview, or the embedded widget in my website.


    Please advise.





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    Answered on December 30, 2014 at 05:15 PM

    Hi Deborah,

    After viewing your form, I am seeing that the link to the PDF, is to a local file on your computer/device.

    Unfortunately, it is not possible to embed a PDF directly from your local system. The file would have to be stored online and you would use the URL for the file to embed the PDF.

    I hope this helps, please inform us if you need further assistance.

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    Answered on December 30, 2014 at 05:32 PM

    Ok, no problem.  That was my attempt today.


    I have reloaded it with a google drive shareable link.  I don't see anything.  Should I see it in the viewer?

    Here is the new pdf  link I gave it:


    Thanks again, Deborah

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    Answered on December 30, 2014 at 06:14 PM

    Hi Deborah,

    Please take note that the PDF Embedder widget requires the link to the PDF file to be a direct link to the file.


    I can see that it was not working on your jotform http://www.jotform.us/form/43624828781161 because the shared link you used coming from google drive is NOT a direct link -- but only a shared viewer link.

    Unfortunately, that is a Google drive restriction.

    If you can upload the file instead to your own website or to a file sharing website that offers direct link to file from file server, it should work.


    Example, I uploaded your file to my personal ftp file server here https://shots.jotform.com/jonathan/shots/Berkeley01_17-15.pdf 

    and I use the link on the PDF Embedder to my demo jotform http://form.jotformpro.com/form/43637327506962?

    As you can see it is working.


    Hope this help. Please inform us if you need further assistance.