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  • Profile Image

    Photo too large error on a form upload field

    Asked by HippoDaddy on December 30, 2014 at 05:40 PM

    Here is the form page we are using...

     

    http://mortonkc.com/forms-service.html 

     

    We are using the form in the field using new Ipad Air 2

     

    On some of the ipads, the photo says it is too large to send... on others it works fine.

    Any suggestions on resizing photos down on the ipad... if this can be done at all.

     

    Thank you

    Page URL:
    http://mortonkc.com/forms-service.html

    max file size size limit upload form
  • Profile Image
    JotForm Support

    Answered by Mike on December 30, 2014 at 05:51 PM

    Thank you for contacting us.

    The issue is related to default 1MB Max File Size limit on the form upload fields. You can increase the limits via the editor:

    Changing the Upload Size Limit

    For example, use one of the following values in KB.

    102400 = 100MB
    1048576 = 1GB

    Please feel free to contact us if you need any further assistance.