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    Canceling/downgrading -- answered my own question

    Asked by MaisonClobert on October 04, 2011 at 12:36 PM

    I assume that "canceling the subscription" at Paypal does only that and that my forms will stay live now with a Basic Free account.

    Sorry for troubling you with my prior question.

    Claudia at Maison Clobert

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    JotForm Support

    Answered by liyam on October 04, 2011 at 01:59 PM

    Hi Claudia,

    You are correct.  And cancelling your subscription would would downgrade your subscription to free.  You won't lose any forms once you have downgraded, you will only receive a lower capacity of submissions per month. 

    You can always subscribe back to paid subscription anytime you wish.

    Warm regards,

    Liyam