What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why Iam not receiving the forms on my registered email ID

    Asked by mcim on December 30, 2014 at 07:15 PM
    registered email email
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 30, 2014 at 11:15 PM

    Hello mcim,

    Upon checking your form "Online Application Form 2015", I found that you have not added any email alert. That is the reason why you are not receiving any submission emails. Please check the screenshot below:

     

    Please go ahead and add an email alert in your form and that should solve your problem. The following guides should help you:  

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    You may also like to take a look at the following guide if you need to see on which email address the submission emails will be sent:

    https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!