What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do donors put in their info. to put a donation through?

    Asked by stannesguesthome  on December 30, 2014 at 08:47 PM

    I am looking into using JotForm and PayPal for online donations.  I have a form set up but there is no where to put in a credit card number.  How would anyone be able to donate without this field?- or how do I add that field - I have selected PayPal as the payment option.  

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    JotForm Support

    Answered by ashwin_d on December 31, 2014 at 03:06 AM

    Hello stannesguesthome,

    Well, you do not have to add form fields asking for credit card details and creating such forms are anyway not allowed.

    You have already added PayPal payment question in your form and configured it correctly to accept donation amount. Now when the submit button of your form is clicked, users will be redirected to the PayPal checkout page where they can make the payment through their PayPal account or use credit card. Please check the screenshot below:


    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!