What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancel account please

    Asked by edwarr on October 04, 2011 at 02:57 PM

    Hi.  I would like to cancel my account please.

    I've tried to do that from the My Account page and it seems to be malfunctioning.

    Could you please see that my account is set back to "free" status immediately so that I am not charged for another month.




  • Profile Image
    JotForm Support

    Answered by mliz on October 04, 2011 at 03:12 PM

    Hi Randy,

    Your account has been cancelled it is already scheduled to be downgraded to the Free subscription.

    Thank you for using JotForm.

    Let us know if you have questions.