What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving submissions

    Asked by amandajones01 on December 30, 2014 at 10:37 PM

    We created a jot form/submission form for an event and are having vendors say they submitted the form but we aren't receiving them. I believe the standard membership allows up to 100 submissions a month for free and I do not believe we have exceeded this. 

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    JotForm Support

    Answered by ashwin_d on December 31, 2014 at 06:34 AM

    Hello amandajones01,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/485314 

    Thank you!