What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot submit form. It says unavailable.

    Asked by easycopbots on December 30, 2014 at 10:43 PM

    when i go to submit entry, ti says its unavailable. it is make enabled.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on December 31, 2014 at 06:53 AM

    Hello easycopbots,

    I did check your form and I am unable to replicate the issue you are having. I was able to submit your form successfully without any problem. Please check the screenshot below:


    Do you continue to have this issue? Have you embedded this form in your web page? Please share the web page URL and we will take a look. You may also like to share a screenshot of the problem. The following guide should help you upload image in your forum post:  https://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on December 31, 2014 at 06:59 AM

    Hello easycopbots,

    You may also like to take a look at your form's "Form Limit" settings as well where you have set "Nike Email" to be a Unique question. That means if you use the same email address second time in the "Nike Email" field, your form will not accept the submission.

    Please check the screenshot below:


    If you are getting this error message that means you are using the same email address twice to submit the form.

    Hope this helps.

    Thank you!